Call Center Support
We can provide:
900seats
27languages
24hours a day, 7 days a week support
Our call center enables you to:
- Establish a dedicated toll-free number to effectively address class member inquiries
- Track, record and report all inbound and outbound call center activity related to a specific case
- Deliver consistent messaging with scripted responses to ensure inquiries are addressed according to case developments
- Deploy Interactive Voice Response (IVR) systems to inform class members of important dates, distribute general case information or facilitate telephone claims filing